B & A Automotive Services
Went to B&A for a second opinion at the recommendation of a friend. I struggled to get through to them once or twice (I'd go straight to voicemail, then wouldn't get a call back). Once I got through, they were amazing. Bill and Kelly were both incredibly helpful even on the phone, talking through the problem, even proposing ways I could test it out on my own before taking it in. Taking it in, they test drove it to find the problem, did relatively major work, and test drove it again to ensure it was resolved. Very communicative and great work. Best of all, I told them I might be due for a specific item at 60k miles, they took a look, and told me it was in great condition and recommended I not do the work. Deeply appreciative for that honesty!