B & A Automotive Services
B & A Automotive is a top-shelf automotive repair shop in my book, they are honest, highly skilled professionals that actually provide true customer service. I was quite surprised when I received a text from Bill the owner the next day after our car had been in the shop to make sure everything was alright with the car and if we were satisfied with our experience. We put new tires on my wife's GMC Terrain and thus brought it in to B & A Automotive for a front and back wheel alignment. When the tech attempted to align the rear tires there was no wheel camber and toe adjustments. Kelly called me and explained the situation. Apparently, GM purposely does not install rear wheel camber and toe adjustments from the factory so an adjustment kit must be purchased aftermarket to perform the rear wheel alignment. That being said, a rear wheel camber and toe adjustment kit was installed and the complete wheel alignment was completed. A computer readout of the toe and camber indicated the rear was way out of alignment. If Kelly had not brought this to my attention I would never had known there was an issue and ultimately my new tires would have worn out sooner. Reviews are important to me and other consumers as we attempt to locate good reputable businesses and products. With that being said, some people seem to always have issues regardless of how good a product or service is and that's on them, apparently, their expectations are on a plain they can't even replicate. Good mechanics and honest caring businesses are hard to come by in this day and age, which is why B & A Automotive is my go-to automotive repair shop.